Remote Eye vs. Viewabo
A side-by-side comparison based on G2 review data.
| Metric | Remote Eye | Viewabo |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 33 | 14 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.7 | 9.5 |
| Quality of support | 9.3 | 9.0 |
| Meets requirements | 9.5 | 9.3 |
| NPS | 83.333333 | 71.428571 |
| Small Business | 39.4% | 50.0% |
| Mid-Market | 27.3% | 50.0% |
| Enterprise | 33.3% | 0.0% |
| Total page views | 53 | 22 |
| Total LLM citations | 42 | 5 |
Remote Eye
Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.
- Time Management
- Reporting
- Simplicity
- Integrations
- Cost Efficiency
- Easy Integration
Viewabo
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. By enabling businesses to see things the way their customers see them, Viewabo empowers customer service teams by delivering a more streamlined diagnosis and issue resolution process. This reduces friction, faster turnaround times, and a better remote customer support experience.