G2 Vendor Directory

Remote Eye vs. TeamViewer Frontline

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

TeamViewer Frontline

by TeamViewer

Overall rating4.74.3
Review count3362
Ease of use9.69.0
Ease of setup9.78.1
Quality of support9.39.0
Meets requirements9.58.9
NPS83.33333351.666667
Small Business39.4%48.4%
Mid-Market27.3%33.9%
Enterprise33.3%17.7%
Total page views53117
Total LLM citations42491

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

TeamViewer Frontline

TeamViewer Frontline is the industrial AR-powered connected worker platform that connects frontline teams and information for smarter, more efficient operations along the industrial value chain. It standardizes and simplifies complex enterprise data—from integrated backend systems like WMS, PLM, or ERP to unstructured sources like Excel or PDFs—into actionable digital workflows. Delivered on smart glasses, wearables, or mobile devices, workers receive clear step-by-step guidance and instant access to expert knowledge—accelerating task execution, reducing downtime, and eliminating errors.

Pros

  • Ease of Use
  • Augmented Reality
  • Helpful
  • Cost Efficiency
  • Productivity Improvement
  • Connectivity