G2 Vendor Directory

Remote Eye vs. SightCall

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

SightCall

by SightCall

Overall rating4.74.5
Review count3321
Ease of use9.69.5
Ease of setup9.78.6
Quality of support9.39.5
Meets requirements9.59.4
NPS83.33333375
Small Business39.4%52.4%
Mid-Market27.3%42.9%
Enterprise33.3%4.8%
Total page views53100
Total LLM citations42157

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

Pros