G2 Vendor Directory

Remote Eye vs. HELPAR

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

HELPAR

by ViewAR

Overall rating4.74.5
Review count3312
Ease of use9.69.4
Ease of setup9.79.3
Quality of support9.39.4
Meets requirements9.59.2
NPS83.33333366.666667
Small Business39.4%41.7%
Mid-Market27.3%25.0%
Enterprise33.3%33.3%
Total page views5332
Total LLM citations425

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

HELPAR

Provide remote assistance empowered with augmented reality: HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings.

Pros