G2 Vendor Directory

Remote Eye vs. FASTEP

A side-by-side comparison based on G2 review data.

MetricRemote Eye

by Wideum

FASTEP

by FASTEP

Overall rating4.74.3
Review count3312
Ease of use9.68.2
Ease of setup9.77.6
Quality of support9.38.9
Meets requirements9.58.9
NPS83.33333341.666667
Small Business39.4%66.7%
Mid-Market27.3%33.3%
Enterprise33.3%0.0%
Total page views5314
Total LLM citations422

Remote Eye

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator.

Pros

  • Time Management
  • Reporting
  • Simplicity
  • Integrations
  • Cost Efficiency
  • Easy Integration

FASTEP

FASTEP is a work optimization and after-sales service SaaS platform for business / industrial use. We provide interactive instructions with AR and photo modes, AR video calls solution FASTcall for remote help, simple web interfaces for instruction makers and remote experts, and SDK for integrating our platform into your apps

Pros