Regal vs. Text Request
A side-by-side comparison based on G2 review data.
| Metric | Regal | Text Request |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 45 | 970 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 8.5 | 9.4 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 84.444444 | 71.028037 |
| Small Business | 20.5% | 65.4% |
| Mid-Market | 77.3% | 30.7% |
| Enterprise | 2.3% | 3.9% |
| Total page views | 717 | 635 |
| Total LLM citations | 651 | 2,416 |
Regal
Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.
- Helpful
- Features
- Ease of Use
- Customer Support
- Efficiency
- Easy Implementation
Text Request
Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more.
- Ease of Use
- Communication
- Easy Communication
- Helpful
- Client Interaction
- Customer Support