Regal vs. SMS-Magic
A side-by-side comparison based on G2 review data.
| Metric | Regal | SMS-Magic |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 45 | 115 |
| Ease of use | 9.2 | 8.6 |
| Ease of setup | 8.5 | 8.2 |
| Quality of support | 9.5 | 8.4 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 84.444444 | 40.869565 |
| Small Business | 20.5% | 61.1% |
| Mid-Market | 77.3% | 35.4% |
| Enterprise | 2.3% | 3.5% |
| Total page views | 717 | 473 |
| Total LLM citations | 651 | 2,485 |
Regal
Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.
- Helpful
- Features
- Ease of Use
- Customer Support
- Efficiency
- Easy Implementation
SMS-Magic
Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale.
- Business Enhancement
- Ease of Use
- Integrations
- Time-Saving
- Customer Support
- Efficiency