G2 Vendor Directory

Regal vs. Podium

A side-by-side comparison based on G2 review data.

MetricRegal

by Regal Voice

Podium

by Podium

Overall rating4.74.5
Review count452,155
Ease of use9.29.4
Ease of setup8.59.2
Quality of support9.59.1
Meets requirements9.19.2
NPS84.44444471.621622
Small Business20.5%61.1%
Mid-Market77.3%34.2%
Enterprise2.3%4.7%
Total page views7176,056
Total LLM citations65176,684

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.

Pros

  • Helpful
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency
  • Easy Implementation

Podium

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.

Pros

  • Ease of Use
  • Helpful
  • Communication
  • Easy Communication
  • Customer Support
  • Useful