G2 Vendor Directory

Regal vs. LimeChat

A side-by-side comparison based on G2 review data.

MetricRegal

by Regal Voice

LimeChat

by Limechat

Overall rating4.74.6
Review count4531
Ease of use9.28.8
Ease of setup8.58.7
Quality of support9.59.5
Meets requirements9.18.9
NPS84.44444477.419355
Small Business20.5%61.3%
Mid-Market77.3%38.7%
Enterprise2.3%0.0%
Total page views717240
Total LLM citations6512,029

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.

Pros

  • Helpful
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency
  • Easy Implementation

LimeChat

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more.

Pros

  • Customer Support
  • Features
  • Helpful
  • Ease of Use
  • Customer Satisfaction
  • Customer Focused