G2 Vendor Directory

Regal vs. 360Dialog

A side-by-side comparison based on G2 review data.

MetricRegal

by Regal Voice

360Dialog

by 360Dialog

Overall rating4.74.7
Review count45147
Ease of use9.29.3
Ease of setup8.59.2
Quality of support9.59.7
Meets requirements9.19.5
NPS84.44444484.285714
Small Business20.5%79.9%
Mid-Market77.3%19.4%
Enterprise2.3%0.7%
Total page views7171,939
Total LLM citations65134,482

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value.

Pros

  • Helpful
  • Features
  • Ease of Use
  • Customer Support
  • Efficiency
  • Easy Implementation

360Dialog

360Dialog is an Official Meta Solution Partner providing WhatsApp Business API infrastructure, a partner platform for ISVs and resellers, and managed campaign services. Trusted by 1,000+ partners and 100,000+ businesses worldwide. WhatsApp Business API Direct API access for developers and businesses integrating WhatsApp into their own systems. Transparent flat-fee pricing with no markup on Meta messaging fees.

Pros

  • Ease of Use
  • Easy Integrations
  • User Interface
  • Features
  • Customer Support