G2 Vendor Directory

RefWorks vs. Zotero

A side-by-side comparison based on G2 review data.

MetricRefWorks

by ProQuest

Zotero

by Digital Scholar

Overall rating3.94.4
Review count2999
Ease of use8.48.7
Ease of setup7.19.4
Quality of support8.58.1
Meets requirements8.29.2
NPS27.58620756.122449
Small Business20.7%39.8%
Mid-Market24.1%26.5%
Enterprise55.2%33.7%
Total page views90493
Total LLM citations2925,869

RefWorks

RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies.

Pros

    Zotero

    Zotero is a free, open-source research tool designed to help users collect, organize, annotate, cite, and share research materials. It integrates seamlessly with web browsers, allowing for the automatic extraction and storage of bibliographic information from books, articles, and other resources encountered online. Zotero supports multiple platforms, including Windows, macOS, Linux, iOS, and Android, ensuring accessibility across various devices. Its user-friendly interface enables efficient management of research data, making it an invaluable asset for students, academics, and professionals.

    Pros