Redo Returns & Exchanges vs. Loop Returns

Redo was created to enhance the post-purchase operations of ecommerce businesses. We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform. Our returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.

Loop is an operations platform built for retention. We drive customer confidence across the full shopper journey. Before purchase, Loop reduces hesitation; after purchase, it makes everything that follows predictable—from tracking and returns to exchanges, protection, and support. Trusted by more than 5,000 of the world’s most-loved brands, Loop has processed over 100 million returns and counting.