G2 Vendor Directory

Redo Returns & Exchanges vs. At Last

A side-by-side comparison based on G2 review data.

MetricRedo Returns & Exchanges

by Redo

At Last

by At Last

Overall rating4.84.9
Review count1840
Ease of use9.69.7
Ease of setup9.39.8
Quality of support9.99.8
Meets requirements9.69.7
NPS88.23529494.871795
Small Business100.0%61.5%
Mid-Market0.0%28.2%
Enterprise0.0%10.3%
Total page views330170
Total LLM citations2,16248

Redo Returns & Exchanges

Redo was created to enhance the post-purchase operations of ecommerce businesses. We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform. Our returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.

Pros

  • Ease of Use
  • Customer Support
  • Returns Management
  • Customer Experience
  • User-Friendly
  • Issue Resolution

At Last

Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell. Streamline all your returns & exchanges from one beautiful branded portal — across your Shopify store and every marketplace you sell on. Available for free with no shipping costs, no software cost, no return fees and no limits. Unlock UK carriers: InPost, Royal Mail, Evri & more, plus international shipping from 200+ countries. Retain revenue with exchanges, store credit and upsells. Apply custom return rules and track via real-time analytics. Set up in minutes with 100% UK-based support.

Pros

  • User Interface
  • Real-time Tracking
  • Customer Support
  • Tracking
  • Time-saving
  • Setup Ease