G2 Vendor Directory

RedEye vs. Planhat

A side-by-side comparison based on G2 review data.

MetricRedEye

by Spotler Group

Planhat

by Planhat

Overall rating4.24.5
Review count86964
Ease of use8.38.5
Ease of setup8.37.9
Quality of support9.29.3
Meets requirements8.88.8
NPS41.17647172.89916
Small Business30.1%32.1%
Mid-Market41.0%61.0%
Enterprise28.9%6.9%
Total page views1863,902
Total LLM citations30121,362

RedEye

Born in 1997 and headquartered in the UK, RedEye is an AI driven marketing automation provider that uses data, technology and people to empower UK based B2C brands to drive strategies that attract, engage, convert and retain customers. We’re proud of our track record of generating significant ROI for our clients by providing them a sophisticated solution which enables them to better understand and respond to their customers.

Pros

  • Ease of Use
  • Automation Efficiency
  • Time Efficiency
  • Analytics Expertise
  • Helpful
  • Personalization Services

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering.

Pros

  • Ease of Use
  • Customer Support
  • Customization
  • Automation Efficiency
  • Efficiency
  • Automation