G2 Vendor Directory

ReadingMinds vs. Listen Labs

A side-by-side comparison based on G2 review data.

MetricReadingMinds

by Resonate Labs

Listen Labs

by Listen Labs

Overall rating4.34.3
Review count1640
Ease of use9.29.0
Ease of setup9.08.2
Quality of support9.19.0
Meets requirements8.78.6
NPS5050
Small Business50.0%57.5%
Mid-Market31.3%32.5%
Enterprise18.8%10.0%
Total page views238379
Total LLM citations311,824

ReadingMinds

ReadingMinds.AI replaces survey guesswork with a voice-native research platform that captures how customers express themselves, not just what they type on a form. You get: stronger customer satisfaction, higher retention, and reduced churn. Our AI-native voice intelligence platform runs adaptive, human-like conversations that surface the conversational cues that old-school research misses, showing revenue teams why customers buy, stall, or leave. Traditional surveys capture words.

Pros

    Listen Labs

    Listen Labs is an AI-powered qualitative research platform that delivers the depth of interviews at the speed and scale of surveys. Leading brands like Google, Microsoft, and SKIMS use Listen for concept and creative testing, brand research, persona development, and international studies. Insights are delivered in hours, not weeks, helping companies move faster and make more confident decisions.

    Pros