G2 Vendor Directory

Reactflow vs. Userback

A side-by-side comparison based on G2 review data.

MetricReactflow

by Reactflow.com

Userback

by Userback

Overall rating4.64.7
Review count13291
Ease of use9.09.4
Ease of setup8.49.4
Quality of support10.09.5
Meets requirements9.59.2
NPS84.61538583.745583
Small Business92.3%88.8%
Mid-Market7.7%8.2%
Enterprise0.0%3.0%
Total page views152541
Total LLM citations6743,520

Reactflow

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

Pros

    Userback

    Userback is a user feedback and bug tracking software solution that helps teams collect, understand, and act on product feedback from users and stakeholders. It's used by SaaS companies, product managers, developers, designers, and customer support teams to gather contextual feedback directly from web applications, supporting use cases such as bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking.

    Pros

    • Ease of Use
    • Feedback Management
    • Setup Ease
    • Features
    • Simple
    • Easy Setup