G2 Vendor Directory

Rating Captain Local vs. Reputation

A side-by-side comparison based on G2 review data.

MetricRating Captain Local

by Rating Captain

Reputation

by Reputation

Overall rating4.84.5
Review count102,469
Ease of use9.49.1
Ease of setup9.38.8
Quality of support9.69.0
Meets requirements8.99.2
NPS8069.56341
Small Business100.0%29.0%
Mid-Market0.0%45.5%
Enterprise0.0%25.4%
Total page views392,443
Total LLM citations9815,748

Rating Captain Local

We are thrilled to introduce you to our latest tool: the Local SEO Rank Tracker full of AI automations! 🧑‍🚀Who is it for? - Local Businesses - SEO Agencies and Freelancers - Multi-location Brands ✨Key Features: - Daily Local Keyword Rank Tracker: Monitor your local keyword performance daily to stay ahead of the competition. - 24/7 Listings Protection: Ensure your business information remains accurate and protected against unwanted changes. - Post Generator & Scheduler: Create, schedule, and publish engaging content effortlessly to maintain a vibrant online presence.

Pros

  • Rank Tracking
  • Helpful
  • Customer Support
  • Efficiency
  • Centralized Management
  • Easy Setup

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Pros

  • Ease of Use
  • Review Management
  • Helpful
  • Centralized Reviews
  • Reputation Management
  • Centralized Management