G2 Vendor Directory

Radmin vs. Realtime

A side-by-side comparison based on G2 review data.

MetricRadmin

by Famatech

Realtime

by Recursive Labs

Overall rating4.44.5
Review count1341
Ease of use9.29.8
Ease of setup7.99.8
Quality of support7.79.8
Meets requirements9.09.8
NPS46.15384695
Small Business30.8%17.1%
Mid-Market30.8%78.0%
Enterprise38.5%4.9%
Total page views34161
Total LLM citations1,80829

Radmin

Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional.

Pros

  • Speed

Realtime

Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver concierge-level support to online customers on the web's most complicated tasks.

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Customer Engagement
  • Reliability
  • Service Quality