G2 Vendor Directory

Radmin vs. Fullview

A side-by-side comparison based on G2 review data.

MetricRadmin

by Famatech

Fullview

by Fullview

Overall rating4.44.7
Review count1316
Ease of use9.29.4
Ease of setup7.99.2
Quality of support7.78.9
Meets requirements9.09.7
NPS46.15384687.5
Small Business30.8%28.6%
Mid-Market30.8%57.1%
Enterprise38.5%14.3%
Total page views34187
Total LLM citations1,808227

Radmin

Radmin is one of the most secure and reliable remote access software products today. It’s been chosen by over 100,000 companies worldwide for remote tech support to employees. Governments and military, technology experts, and financial organizations rely on their vast capabilities. Radmin is a must-have tool for every IT Professional.

Pros

  • Speed

Fullview

Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket.

Pros

  • Easy Setup
  • Session Replay
  • Setup Ease
  • Customer Engagement