Quality Clouds for ServiceNow vs. Middleware
A side-by-side comparison based on G2 review data.
| Metric | Quality Clouds for ServiceNow | Middleware |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 11 | 21 |
| Ease of use | 8.7 | 9.5 |
| Ease of setup | 9.4 | 9.6 |
| Quality of support | 9.4 | 9.8 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 81.818182 | 80.952381 |
| Small Business | 27.3% | 28.6% |
| Mid-Market | 18.2% | 71.4% |
| Enterprise | 54.5% | 0.0% |
| Total page views | 112 | 95 |
| Total LLM citations | 100 | 176 |
Quality Clouds for ServiceNow
Quality Clouds is the most comprehensive governance and quality management platform for the ServiceNow ecosystem. As organizations move toward Now Assist (GenAI) and democratized development through Creator Studio, Quality Clouds provides the automated guardrails required to keep your instance "Clean, Lean, and Green." We help ServiceNow Platform Owners, Architects, and Centers of Excellence (CoE) maintain a high-performing, upgrade-ready environment while accelerating the delivery of new digital workflows.
Middleware
Middleware stands as the premier Engineering Productivity Platform, crafted to enhance visibility and predictability within software engineering pipelines for leaders in the field. Currently, Middleware offers three key solutions as part of its comprehensive suite of software development analytics tools: 1. Middleware Cloud 2. Middleware Open Source 3.
- Metrics Analysis
- Insights
- Easy Integrations
- Customer Support
- Setup Ease
- Productivity Improvement