G2 Vendor Directory

Qmarkets Impact-Driven Innovation Software vs. UseResponse

A side-by-side comparison based on G2 review data.

MetricQmarkets Impact-Driven Innovation Software

by Qmarkets

UseResponse

by UseResponse

Overall rating4.54.5
Review count4322
Ease of use9.19.1
Ease of setup8.28.8
Quality of support9.49.4
Meets requirements8.98.8
NPS70.73170777.272727
Small Business7.0%40.9%
Mid-Market23.3%40.9%
Enterprise69.8%18.2%
Total page views17925
Total LLM citations1,01132

Qmarkets Impact-Driven Innovation Software

Qmarkets provides an enterprise innovation management platform that carries an idea from first signal to measured business outcome. The platform covers the full innovation funnel in modular products: Q-ideate for idea management and evaluation, Q-scout for technology and startup scouting, Q-optimize for continuous improvement, Q-impact for innovation portfolio management, and Horizon for strategic foresight and trend research.

Pros

    UseResponse

    UseResponse is a powerful Customer Support & Feedback Suite that combines the functionality of Omni-channel Support Ticketing Center, Feedback Community Forum, Live Chat , and Knowledge Base. UseResponse helps companies to improve customer support by introducing better customer self-service with the help of smart automation, chatbots, public communities, and embeddable knowledge base functionality. The system is highly customizable and can be used as SaaS & Self-Hosted solution with 100 % open code.

    Pros