G2 Vendor Directory

Pulseway vs. Xurrent IMR

A side-by-side comparison based on G2 review data.

MetricPulseway

by MMSoft Design

Xurrent IMR

by Xurrent

Overall rating4.54.5
Review count125202
Ease of use9.29.0
Ease of setup9.19.0
Quality of support9.19.2
Meets requirements9.29.1
NPS68.85245971.144279
Small Business52.4%28.2%
Mid-Market42.7%48.5%
Enterprise4.8%23.3%
Total page views537626
Total LLM citations3,3101,502

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.

Pros

  • Alert Management
  • Ease of Use
  • Integrations
  • Customer Support
  • User Interface
  • Intuitive