Pulseway vs. incident.io
A side-by-side comparison based on G2 review data.
| Metric | Pulseway | incident.io |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 125 | 235 |
| Ease of use | 9.2 | 9.5 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.1 | 9.8 |
| Meets requirements | 9.2 | 9.3 |
| NPS | 68.852459 | 92.340426 |
| Small Business | 52.4% | 10.9% |
| Mid-Market | 42.7% | 65.9% |
| Enterprise | 4.8% | 23.1% |
| Total page views | 537 | 6,037 |
| Total LLM citations | 3,310 | 16,550 |
Pulseway
Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.
- Ease of Use
- Customer Support
- Features
- Monitoring
- Responsive Support
- Intuitive
incident.io
incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools.
- Ease of Use
- Slack Integration
- Customer Support
- Integrations
- Customer Satisfaction
- Intuitive