G2 Vendor Directory

ProteusEngage vs. Planhat

A side-by-side comparison based on G2 review data.

MetricProteusEngage

by Proteus

Planhat

by Planhat

Overall rating4.74.5
Review count13964
Ease of use9.18.5
Ease of setup10.07.9
Quality of support9.59.3
Meets requirements9.58.8
NPS84.61538572.89916
Small Business69.2%32.1%
Mid-Market15.4%61.0%
Enterprise15.4%6.9%
Total page views303,902
Total LLM citations2321,362

ProteusEngage

ProteusEngage helps B2B companies simplify complex, high-stakes customer journeys by uniting sales, onboarding, and customer success in one powerful workspace. With automated playbooks, real-time engagement tracking, and seamless collaboration, teams close deals faster, onboard clients with confidence, and drive long-term growth. It’s the platform built for clarity, alignment, and repeatable success. Teams using ProteusEngage report 40% faster onboarding, 25% shorter deal cycles, and a 30% boost in customer retention.

Pros

    Planhat

    Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering.

    Pros

    • Ease of Use
    • Customer Support
    • Customization
    • Automation Efficiency
    • Efficiency
    • Automation