G2 Vendor Directory

ProProfs Survey Maker vs. Ybug

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

Ybug

by Ybug

Overall rating4.34.8
Review count5329
Ease of use9.49.9
Ease of setup9.29.8
Quality of support8.89.8
Meets requirements9.19.5
NPS6089.655172
Small Business37.5%82.1%
Mid-Market50.0%14.3%
Enterprise12.5%3.6%
Total page views21642
Total LLM citations216105

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

Ybug

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.

Pros

  • Ease of Use
  • Customer Support
  • Flexibility
  • Integrations
  • Features
  • Intuitive