ProProfs Survey Maker vs. UserVoice
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | UserVoice |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 53 | 243 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 60 | 69.827586 |
| Small Business | 37.5% | 10.3% |
| Mid-Market | 50.0% | 61.3% |
| Enterprise | 12.5% | 28.4% |
| Total page views | 216 | 493 |
| Total LLM citations | 216 | 4,380 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
UserVoice
UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.
- Feedback Management
- Ease of Use
- Feedback
- Helpful
- Customer Support
- Idea Management