G2 Vendor Directory

ProProfs Survey Maker vs. Unwrap.ai

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

Unwrap.ai

by Unwrap.ai

Overall rating4.34.8
Review count5326
Ease of use9.48.7
Ease of setup9.29.2
Quality of support8.89.9
Meets requirements9.19.1
NPS6088.461538
Small Business37.5%23.1%
Mid-Market50.0%50.0%
Enterprise12.5%26.9%
Total page views216525
Total LLM citations2163,623

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

Unwrap.ai

At Unwrap, we're on a mission to help fill the world with products people love. Our customer intelligence platform integrates with all of your feedback sources (support tickets, reviews, surveys, and more), then proactively extracts patterns and trends from your feedback and surfaces them to you. With a deeper understanding of all your customers, Unwrap helps you build your product roadmap in confidence, and helps you prevent churn by shipping features users actually want.

Pros

  • Feedback Management
  • Helpful
  • Ease of Use
  • Time-Saving
  • Improvement
  • Data Management