G2 Vendor Directory

ProProfs Survey Maker vs. Qualaroo

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

Qualaroo

by Qualaroo

Overall rating4.34.3
Review count5349
Ease of use9.48.7
Ease of setup9.28.8
Quality of support8.89.3
Meets requirements9.18.8
NPS6060.869565
Small Business37.5%42.9%
Mid-Market50.0%44.9%
Enterprise12.5%12.2%
Total page views216313
Total LLM citations216592

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

Qualaroo

Qualaroo is designed to capture real-time user insights in-app and on your website using contextual, AI-powered micro-surveys. Those Nudge surveys slide in at the right moment without feeling annoying. You can show them only to people who have just had trouble with onboarding, only to paid users, only to visitors from a certain campaign, or to almost any segment you can define. AI turns piles of open-text answers into clear insights instead of leaving you with a giant list to read.

Pros

  • Feedback Quality
  • Targeting
  • Feedback
  • Survey Creation
  • Customer Insights
  • Features