ProProfs Survey Maker vs. Medallia Agile Research
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | Medallia Agile Research |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 53 | 65 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 8.8 | 9.1 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 60 | 57.8125 |
| Small Business | 37.5% | 38.5% |
| Mid-Market | 50.0% | 43.1% |
| Enterprise | 12.5% | 18.5% |
| Total page views | 216 | 105 |
| Total LLM citations | 216 | 189 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
Medallia Agile Research
Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.