G2 Vendor Directory

ProProfs Survey Maker vs. LaunchNotes

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

LaunchNotes

by LaunchNotes

Overall rating4.34.9
Review count5333
Ease of use9.49.9
Ease of setup9.29.7
Quality of support8.89.8
Meets requirements9.19.7
NPS6093.75
Small Business37.5%59.4%
Mid-Market50.0%37.5%
Enterprise12.5%3.1%
Total page views216110
Total LLM citations216654

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

LaunchNotes

Trusted by leading organizations like Square, CoreLogic, LangChain, and SpotOn, LaunchNotes helps companies streamline how they communicate product changes—internally and externally. Built for CPOs, CTOs, and product-led teams, LaunchNotes centralizes release notes, product roadmaps, customer feedback, and feature announcements into a single, scalable platform. Whether you're supporting multiple product lines or aligning Sales, Support, and Marketing, LaunchNotes ensures every update reaches the right audience—at the right time, through the right channels.

Pros