G2 Vendor Directory

ProProfs Survey Maker vs. GatherUp

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

GatherUp

by GatherUp

Overall rating4.34.5
Review count5350
Ease of use9.49.2
Ease of setup9.29.3
Quality of support8.89.3
Meets requirements9.19.2
NPS6067.44186
Small Business37.5%74.0%
Mid-Market50.0%18.0%
Enterprise12.5%8.0%
Total page views216218
Total LLM citations2163,091

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

GatherUp

GatherUp is the reputation management platform for multi-location businesses and agencies. We turn the customer voice into customer loyalty. GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses.

Pros

  • Customer Support
  • Communication
  • Intuitive
  • Automation
  • Centralized Management
  • Customization