ProProfs Survey Maker vs. Frill
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | Frill |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 53 | 25 |
| Ease of use | 9.4 | 9.8 |
| Ease of setup | 9.2 | 10.0 |
| Quality of support | 8.8 | 9.8 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 60 | 92 |
| Small Business | 37.5% | 100.0% |
| Mid-Market | 50.0% | 0.0% |
| Enterprise | 12.5% | 0.0% |
| Total page views | 216 | 147 |
| Total LLM citations | 216 | 792 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
Frill
Customer feedback, Roadmap & Announcements wrapped into one affordable product.