G2 Vendor Directory

ProProfs Survey Maker vs. CallidusCloud Clicktools

A side-by-side comparison based on G2 review data.

MetricProProfs Survey Maker

by ProProfs

CallidusCloud Clicktools

by SAP

Overall rating4.34.3
Review count5366
Ease of use9.48.6
Ease of setup9.28.2
Quality of support8.89.1
Meets requirements9.18.6
NPS6061.538462
Small Business37.5%17.2%
Mid-Market50.0%35.9%
Enterprise12.5%46.9%
Total page views216135
Total LLM citations21681

ProProfs Survey Maker

ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.

Pros

  • Ease of Use
  • Easy Setup
  • Survey Creation
  • Quick Setup
  • Setup Ease
  • Ease of Creation

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros