ProProfs Survey Maker vs. AskNicely
A side-by-side comparison based on G2 review data.
| Metric | ProProfs Survey Maker | AskNicely |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 53 | 1,051 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.2 | 9.3 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 9.1 | 9.4 |
| NPS | 60 | 88.058252 |
| Small Business | 37.5% | 43.2% |
| Mid-Market | 50.0% | 48.0% |
| Enterprise | 12.5% | 8.7% |
| Total page views | 216 | 714 |
| Total LLM citations | 216 | 3,950 |
ProProfs Survey Maker
ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up.
- Ease of Use
- Easy Setup
- Survey Creation
- Quick Setup
- Setup Ease
- Ease of Creation
AskNicely
AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.
- Ease of Use
- Customer Support
- Customer Feedback
- Helpful
- Easy Setup
- Intuitive