Prophet CRM vs. Scratchpad
A side-by-side comparison based on G2 review data.
| Metric | Prophet CRM | Scratchpad |
|---|---|---|
| Overall rating | 4.1 | 4.8 |
| Review count | 195 | 1,493 |
| Ease of use | 8.3 | 9.6 |
| Ease of setup | 7.7 | 9.5 |
| Quality of support | 9.0 | 9.7 |
| Meets requirements | 8.5 | 9.3 |
| NPS | 40.206186 | 91.032609 |
| Small Business | 67.0% | 21.2% |
| Mid-Market | 26.3% | 57.9% |
| Enterprise | 6.7% | 20.9% |
| Total page views | 152 | 535 |
| Total LLM citations | 141 | 2,284 |
Prophet CRM
Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to the appropriate customer opportunity within Prophet CRM. Whether from your desktop or mobile device, all Outlook-based emails, tasks, and calendar events are automatically tracked and associated to the corresponding opportunity, unburdening your team from administrative entry and giving them more time to sell.
Scratchpad
Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strategy and execution on every deal — automated before and after every call. Sellers use Scratchpad to: - Update Salesforce fields from calls, emails, and notes - Take structured notes tied to opportunities and accounts - Draft follow-ups, business cases, and handoff docs - Review deals, surface risks, and prep for next steps - Qualify pipeline consistently with MEDDIC, SPICED, or custom criteria - The
- Ease of Use
- Helpful
- Salesforce Integration
- Time-saving
- Daily Use
- CRM Integration