G2 Vendor Directory

ProcessMaker vs. XOi

A side-by-side comparison based on G2 review data.

MetricProcessMaker

by Decisions

XOi

by XOi

Overall rating4.34.9
Review count30538
Ease of use8.89.6
Ease of setup8.29.4
Quality of support8.49.9
Meets requirements8.89.6
NPS5697.368421
Small Business26.2%38.9%
Mid-Market39.7%50.0%
Enterprise34.1%11.1%
Total page views390521
Total LLM citations1,9421,147

ProcessMaker

ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast.

Pros

  • Ease of Use
  • Process Automation
  • Efficiency
  • Automation
  • Ease of Work
  • Ease of Learning

XOi

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Customer Support
  • Data Management
  • Quality