G2 Vendor Directory

ProcessMaker vs. Fulcrum

A side-by-side comparison based on G2 review data.

MetricProcessMaker

by Decisions

Fulcrum

by Fulcrum

Overall rating4.34.6
Review count305253
Ease of use8.89.2
Ease of setup8.29.2
Quality of support8.49.1
Meets requirements8.89.1
NPS5676.01626
Small Business26.2%52.2%
Mid-Market39.7%29.9%
Enterprise34.1%17.9%
Total page views3901,254
Total LLM citations1,94210,464

ProcessMaker

ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast.

Pros

  • Ease of Use
  • Process Automation
  • Efficiency
  • Automation
  • Ease of Work
  • Ease of Learning

Fulcrum

Fulcrum is the Field Operations Management platform field organizations use to run, record, and close out their work. Almost 3,000 companies run on Fulcrum, including electric, gas, water, and wastewater utilities and the engineering, construction, and inspection firms that serve them. Built specifically for the challenges of field teams, Fulcrum automates workflows, captures real-time location data, and integrates seamlessly with GIS and other systems to ensure a continuous, accurate flow of information before, during, and after inspections.

Pros

  • Ease of Use
  • User-Friendly
  • Easy Setup
  • Customization Options
  • Process Efficiency
  • Real-Time Updates