G2 Vendor Directory

Primo RPA vs. Pega Platform

A side-by-side comparison based on G2 review data.

MetricPrimo RPA

by Primo RPA Global

Pega Platform

by Pegasystems

Overall rating4.74.2
Review count17278
Ease of use9.48.6
Ease of setup9.28.3
Quality of support9.68.5
Meets requirements9.18.7
NPS94.11764744.723618
Small Business17.6%13.8%
Mid-Market64.7%19.2%
Enterprise17.6%67.0%
Total page views64768
Total LLM citations1208,670

Primo RPA

Primo RPA is an enterprise RPA platform designed to automate complex business processes across large organizations and regulated industries. The platform combines robust Robotic Process Automation (RPA) with on-premise AI and Intelligent Document Processing (IDP), enabling secure, scalable automation with predictable economics. Primo RPA is designed to deliver a faster return on investment compared to large Tier-1 automation platforms, particularly in high-volume and document-intensive automation scenarios.

Pros

  • Automation
  • Customer Support
  • Ease of Use
  • Bot Creation
  • Flexibility
  • Automation Ease

Pega Platform

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.

Pros

  • Customer Support
  • Features
  • Integrations
  • Ease of Use
  • Data Management
  • Process Management