G2 Vendor Directory

Primo RPA vs. Appian

A side-by-side comparison based on G2 review data.

MetricPrimo RPA

by Primo RPA Global

Appian

by Appian

Overall rating4.74.5
Review count17522
Ease of use9.48.9
Ease of setup9.28.7
Quality of support9.68.7
Meets requirements9.18.7
NPS94.11764763.894967
Small Business17.6%17.4%
Mid-Market64.7%27.6%
Enterprise17.6%55.0%
Total page views641,523
Total LLM citations1209,655

Primo RPA

Primo RPA is an enterprise RPA platform designed to automate complex business processes across large organizations and regulated industries. The platform combines robust Robotic Process Automation (RPA) with on-premise AI and Intelligent Document Processing (IDP), enabling secure, scalable automation with predictable economics. Primo RPA is designed to deliver a faster return on investment compared to large Tier-1 automation platforms, particularly in high-volume and document-intensive automation scenarios.

Pros

  • Automation
  • Customer Support
  • Ease of Use
  • Bot Creation
  • Flexibility
  • Automation Ease

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.

Pros

  • Ease of Use
  • Automation
  • Low Code
  • AI Technology
  • Artificial Intelligence
  • Speed