Pre-Order vs. Richpanel

After this Shopify app's installation pre-order button with beautiful title shows up on product's page that is out of stock. Customer clicks on this button and goes through a regular order procedure, which allows to sell even if a product is out of stock. Title near the button will show a message that can be edited by you, for example: "We will fulfill the item within 3 days". Full list of pre-orders is shown in admin panel of the app, so you can easily control and handle such orders.

Richpanel is the AI-native helpdesk for ecommerce and DTC brands. You hire an AI support team and the helpdesk your humans work in, on one platform and one bill. The AI resolves the repeat work end to end. Your people stay in control of the exceptions. Most CX software bolted AI onto a 2010s ticketing system. Richpanel rebuilt the helpdesk around the AI. The AI CX team you hire: • Customer AI resolves routine conversations autonomously: refunds, order tracking (WISMO), cancellations, subscription changes, returns and policy questions. 70 to 80% autonomous resolution at maturity.