Pre-Order vs. Consio
A side-by-side comparison based on G2 review data.
| Metric | Pre-Order | Consio |
|---|---|---|
| Overall rating | 4.2 | 5.0 |
| Review count | 11 | 30 |
| Ease of use | 8.6 | 10.0 |
| Ease of setup | 8.6 | 10.0 |
| Quality of support | 9.2 | 10.0 |
| Meets requirements | 8.6 | 10.0 |
| NPS | 45.454545 | 100 |
| Small Business | 90.9% | 71.4% |
| Mid-Market | 9.1% | 25.0% |
| Enterprise | 0.0% | 3.6% |
| Total page views | 14 | 353 |
| Total LLM citations | 20 | 23 |
Pre-Order
After this Shopify app's installation pre-order button with beautiful title shows up on product's page that is out of stock. Customer clicks on this button and goes through a regular order procedure, which allows to sell even if a product is out of stock. Title near the button will show a message that can be edited by you, for example: "We will fulfill the item within 3 days". Full list of pre-orders is shown in admin panel of the app, so you can easily control and handle such orders.
Consio
Consio is a Shopify-native AI phone platform for ecommerce teams, with AI voice agents that handle both inbound and outbound calls. For support teams, Consio's AI voice agent answers inbound calls 24/7 with full Shopify context and live stock levels. It resolves order status questions, returns, FAQs, product inquiries and after-hours requests, cancels orders within your rules, sends SMS updates with tracking or product links, and books a real callback for your team when a caller needs a person. IVR menus, call queues and smart routing send high-value calls to the right human agent.