G2 Vendor Directory

PowerBI for PureCloud vs. Eyerys

A side-by-side comparison based on G2 review data.

MetricPowerBI for PureCloud

by Avtex

Eyerys

by Smoke CI

Overall rating4.64.8
Review count2723
Ease of use9.19.2
Ease of setup9.49.1
Quality of support9.59.8
Meets requirements9.39.3
NPS70.3703795.652174
Small Business29.6%14.3%
Mid-Market48.1%28.6%
Enterprise22.2%57.1%
Total page views2040
Total LLM citations014

PowerBI for PureCloud

Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud.

Pros

    Eyerys

    SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

    Pros