PowerBI for PureCloud vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | PowerBI for PureCloud | Glance |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 27 | 23 |
| Ease of use | 9.1 | 9.6 |
| Ease of setup | 9.4 | 9.7 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.3 | 9.6 |
| NPS | 70.37037 | 69.565217 |
| Small Business | 29.6% | 17.4% |
| Mid-Market | 48.1% | 56.5% |
| Enterprise | 22.2% | 26.1% |
| Total page views | 20 | 425 |
| Total LLM citations | 0 | 1,160 |
PowerBI for PureCloud
Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud.
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use