PowerBI for PureCloud vs. CX Index
A side-by-side comparison based on G2 review data.
| Metric | PowerBI for PureCloud | CX Index |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 27 | 12 |
| Ease of use | 9.1 | 9.8 |
| Ease of setup | 9.4 | 9.7 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.3 | 9.6 |
| NPS | 70.37037 | 90.909091 |
| Small Business | 29.6% | 18.2% |
| Mid-Market | 48.1% | 54.5% |
| Enterprise | 22.2% | 27.3% |
| Total page views | 20 | 36 |
| Total LLM citations | 0 | 38 |
PowerBI for PureCloud
Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud.
CX Index
CX Index is a SaaS Voice of the Customer (VoC) application headquartered in Dublin, Ireland. It helps organizations across diverse sectors capture and analyze customer feedback to measure, manage, and improve the customer experience. Designed to integrate seamlessly with leading CCaaS platforms, it combines feedback insights with data from a range of third-party sources, delivering the actionable intelligence businesses need to make more profitable, customer-centric decisions..
- Time-Saving
- Implementation Ease
- Customer Support
- Ease of Use
- Communication