G2 Vendor Directory

PMG Platform vs. Vivantio

A side-by-side comparison based on G2 review data.

MetricPMG Platform

by PMG

Vivantio

by Vivantio

Overall rating4.54.3
Review count84295
Ease of use8.88.8
Ease of setup8.58.4
Quality of support9.49.2
Meets requirements9.08.9
NPS64.93506551.70068
Small Business8.3%14.6%
Mid-Market16.7%57.3%
Enterprise75.0%28.1%
Total page views90506
Total LLM citations146484

PMG Platform

The PMG Platform offers low-code development of business solutions to orchestrate end-to-end processes. PMG's workflow engine seamlessly connects upstream and downstream tasks through integrations with third-party systems to combine automation with human input and interaction. Case Central™ is PMG’s case management framework that unifies planned work with ad hoc activities to give work teams one central place to do it all.

Pros

    Vivantio

    Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.

    Pros

    • Ease of Use
    • Efficiency
    • Customization
    • Customizability
    • Features
    • Customer Support