G2 Vendor Directory

Planview AdaptiveWork vs. Planhat

A side-by-side comparison based on G2 review data.

MetricPlanview AdaptiveWork

by Planview

Planhat

by Planhat

Overall rating4.14.5
Review count542964
Ease of use8.08.5
Ease of setup7.77.9
Quality of support8.69.3
Meets requirements8.78.8
NPS41.8426172.89916
Small Business10.1%32.1%
Mid-Market48.7%61.0%
Enterprise41.1%6.9%
Total page views7993,902
Total LLM citations4,52821,362

Planview AdaptiveWork

Planview® AdaptiveWork: Adapt and Deliver with Confidence Any Portfolio, Any Project, Any Team. Planview AdaptiveWork (formerly Clarizen) is a versatile portfolio, project, and work management software embedded with practical AI capabilities that adapts to how you operate so you can proactively plan and deliver any type and size of portfolio, project, and work.

Pros

  • Easy Management
  • Project Management
  • Customization
  • Ease of Use
  • Customizability
  • Progress Tracking

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering.

Pros

  • Ease of Use
  • Customer Support
  • Customization
  • Automation Efficiency
  • Efficiency
  • Automation