G2 Vendor Directory

Pingram (previously NotificationAPI) vs. Novu

A side-by-side comparison based on G2 review data.

MetricPingram (previously NotificationAPI)

by Pingram

Novu

by Novu

Overall rating4.74.6
Review count2322
Ease of use9.39.2
Ease of setup9.29.0
Quality of support9.59.6
Meets requirements9.09.0
NPS73.91304366.666667
Small Business77.3%59.1%
Mid-Market18.2%36.4%
Enterprise4.5%4.5%
Total page views158361
Total LLM citations2723,965

Pingram (previously NotificationAPI)

A managed and scalable solution for easily creating, sending, and monitoring user notifications from one place. No more building notification logic, UIs, integrations, or worrying about compliance. Supports: Emails, In-App, SMS, Voice, Mobile Push, Web (Browser) Push

Pros

  • Notifications
  • Customer Support
  • User Interface
  • API Integration
  • Easy Setup
  • Ease of Use

Novu

Novu is open-source notification infrastructure that gives engineering and product teams a single API to send notifications across In-App, Email, SMS, Push, and Chat channels. Instead of building custom delivery logic and managing multiple provider integrations, teams use Novu to define multi-step notification workflows and ship in minutes. Novu is built for developers and product teams at companies of any size - from startups shipping their first transactional emails to enterprises managing millions of notifications per month across complex, multi-tenant applications.

Pros