G2 Vendor Directory

Sideline vs. Textline

A side-by-side comparison based on G2 review data.

MetricSideline

by Pinger

Textline

by Textline

Overall rating4.54.7
Review count11390
Ease of use9.49.4
Ease of setup9.19.3
Quality of support8.39.5
Meets requirements9.19.3
NPS63.63636478.294574
Small Business100.0%69.0%
Mid-Market0.0%27.1%
Enterprise0.0%3.9%
Total page views89820
Total LLM citations4074,201

Sideline

Sideline is an app that puts a reliable 2nd number on the phone you already have.

Pros

  • Helpful
  • Customer Support

Textline

Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, HIPAA-compliant SMS, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Communication
  • Features
  • Text Messaging