G2 Vendor Directory

Pega Customer Engagement Suite vs. StackAdapt

A side-by-side comparison based on G2 review data.

MetricPega Customer Engagement Suite

by Pegasystems

StackAdapt

by StackAdapt

Overall rating4.64.7
Review count10905
Ease of use8.79.2
Ease of setup9.29.3
Quality of support9.49.9
Meets requirements9.89.4
NPS8084.966592
Small Business50.0%62.1%
Mid-Market30.0%31.9%
Enterprise20.0%6.0%
Total page views1364,268
Total LLM citations10519,950

Pega Customer Engagement Suite

Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.

Pros

  • Ease of Use
  • Decision Making
  • Journey Management
  • Customer Engagement
  • Workflows
  • Personalization

StackAdapt

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. Learn more about StackAdapt here: www.stackadapt.com.

Pros

  • Ease of Use
  • Customer Support
  • Team Helpfulness
  • Helpful
  • Features
  • Campaign Management