G2 Vendor Directory

Pega Customer Engagement Suite vs. RTB House

A side-by-side comparison based on G2 review data.

MetricPega Customer Engagement Suite

by Pegasystems

RTB House

by RTB House

Overall rating4.64.4
Review count1015
Ease of use8.78.6
Ease of setup9.28.8
Quality of support9.48.7
Meets requirements9.88.5
NPS8053.333333
Small Business50.0%33.3%
Mid-Market30.0%60.0%
Enterprise20.0%6.7%
Total page views136243
Total LLM citations1051,455

Pega Customer Engagement Suite

Pega's Customer Engagement Suite includes Pega Marketing to engage customers with real-time one-to-one marketing on any channel, Pega Sales Automation to intelligently guide sales professionals and streamline the sales process using AI, and Pega Customer Service to deliver end-to-end service across the entire customer journey. These applications leverage Pega’s proven AI via the Customer Decision Hub– our unified, always-on, customer brain.

Pros

  • Ease of Use
  • Decision Making
  • Journey Management
  • Customer Engagement
  • Workflows
  • Personalization

RTB House

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation.

Pros

  • Customer Support
  • Performance Results
  • Results Performance
  • Results
  • Team Helpfulness
  • Helpful